This is where we can help. Simply call NOVA and explain what happened, and what you’re experiencing. We will come to your home or office and determine where the odor lies, and what treatments are needed to clean. Most often, we find that dog odors can be removed from the surface level (though professional cleaning is still recommended), but cat odors usually permeate through to the padding, which involves replacement.
Replacement of the padding is often the only way to remove the odor without doing further damage to the carpet or upholstery. Our team will continue to stand behind our work for any treatments possible, and retreat at no extra charge whenever necessary, but we cannot guarantee removal of some odors. It is best to call us for a free quote and honest assessment as to the best course of action; NOVA will always recommend a cleaning or other service that is best to resolve your issue!
If you have any questions or would like more information about our pet odor removal program, please contact us!
We’re approaching the season when you’ll want to show off your home to family and friends. Maybe you’ve volunteered to host the family’s holiday dinner, or maybe you just want to show off your decorations for the season or exchange gifts with friends? Whatever your reason this season, it’s our most popular time for carpet …Read MoreWE LOVE PETS!
Pets are amazing companions. They can be your best friend and even feel like a member of your family. They can be indoor or outdoor, caged or free-roaming. Dogs, cats, amphibians, reptiles, rodents, and birds. We’ve seen them all! Unfortunately, even the smartest of pets simply do not understand the value of your carpet, couch, …Read More